Your learning is personal. Your privacy matters.

TerexLab is a learning platform for individuals and learners supported by schools or other organizations. We use account and learning information to provide courses, track progress, support assessments, and improve the learning experience.

We do not ask you to provide information that is not reasonably needed to operate the service. We do not sell personal information. Some information is shared with service providers that help us run TerexLab, and organization-managed learners’ authorized school administrators may access their learning records.

• Account and profile details: such as name, email address, profile image, age or date-of-birth details where provided, and sign-in method.
• Learning activity: courses and lessons you access, completion and progress, quiz attempts, assignment submissions and feedback, notes, questions, and achievements.
• Organization-managed learner details: information supplied by a school or organization, which may include student ID, class, age, gender, enrollment, and progress records.
• Files and content: text, images, or other files you submit for lessons or assignments. These may be stored or processed by providers that support file hosting and assessment.
• Service and device information: app/device details, notification preferences and push-notification token, and basic technical or diagnostic data needed to keep the service working.
• Purchase information: checkout and transaction status. Payments are handled by the payment provider or app store; TerexLab does not receive or store your full payment-card number.

We may receive information directly from you, from a school or organization that manages your learning, or from a sign-in or payment provider when you choose to use one.

• Create and secure accounts, authenticate sign-ins, and provide customer support.
• Deliver courses, save progress, assess learning, issue certificates, and operate features such as achievements and leaderboards.
• Process enrollments and payments, prevent abuse, troubleshoot technical problems, and maintain platform safety.
• Send service messages and, if enabled, reminders or learning notifications. You can manage notification permissions through your device and available app settings.
• Improve TerexLab and understand how features are used, using information appropriate to those purposes.

We share information only as needed to provide or protect the service, including with:

• Your school or organization: authorized administrators may see learners they manage, including enrollment, course progress, and performance.
• Instructors: instructors may access information about learners taking their courses, including relevant submissions and assessment results.
• Service providers: providers supporting sign-in (such as Google), file/media storage (such as Cloudinary), AI-assisted assignment feedback, communications, hosting, and payments (such as Paystack for supported web checkouts). Provider terms and privacy notices also apply to their services.
• Authorities or other parties: where required by law, to protect people and the service, or in connection with a legitimate business transfer.

Service providers may process information in countries other than yours. We use providers for the purposes described above and take steps intended to handle information in line with applicable requirements.

TerexLab serves learners who may be under 18. When a school or organization creates or manages learner accounts, it is responsible for having appropriate authority to provide learner information and should explain the service to learners and, where required, their parents or guardians. Organization-managed learners should contact their school or organization about records it controls. They can also contact TerexLab using the details below.

We retain information for as long as reasonably needed to provide the service, maintain learning and transaction records, meet legal obligations, resolve disputes, and protect TerexLab. Retention can vary by information type and whether an account is managed by an organization. We use reasonable safeguards designed to protect information, but no online service can guarantee absolute security.

Depending on where you live and the circumstances, applicable data-protection law may give you rights to request access to, correction of, restriction of, or deletion of personal information, or to object to or request a copy of certain information. You can also manage device notifications in your operating-system settings.

To make a privacy request, contact support@terexlab.ng. We may need to verify your identity and, for organization-managed accounts, coordinate with the organization that manages the account.

We may update this policy as TerexLab changes. The updated version and its effective date will be posted on this page. If a change materially affects how information is handled, we will provide notice through an appropriate channel.

Questions or privacy requests? Email support@terexlab.ng or visit our support page.

For information about Nigeria’s data-protection framework, visit the Nigeria Data Protection Commission’s NDPA 2023 page.